With our technician Adam Moss leaving for a dream 7-week vacation to the United States, we have some pretty large shoes to fill.  Enter Mr. Enos Gagau.  Enos will be helping Peter on the helpdesk while Adam is overseas.
Enos has recently completed his Diploma of Telecommunications Network Engineering after graduating high school in Papua New Guinea.
Please join with us in welcoming Enos to our team. ...

It was a dark and stormy night...  Well, it was dark and there was rain, but it was hardly a dreary evening.  With live music, a reptile show and catering by Julie's Place, the volunteer homeless-for-the-night couldn't have had it better. Loyal I.T.'s contingent of sleepers included Naomi, Raewyn, Peter, Brendan L, Brendan C (ex-employee), Michael T, Michael G and Julie Goodwin.  The night consisted of sitting around the park bench playing cards, some of...

Hot on the heels of Naomi's effort in giving blood back in April, Naomi has inspired both Michaels to accompany her in giving blood in July. Not ones to say no to a challenge especially when it is helping the community, it was however met with some trepidation due to the size of the needles involved.  With Naomi taking the lead, both Michael's manned up enough to shake off their enetophobia, roll up the sleeve and squeeze out some life-giving elixir all for the b...

How to tell a fake email from real With Cryptolocker and its clones still infecting businesses, the best way to thwart hackers and scammers is to be aware and alert.  Email used to be a relative safehaven but with the advent of these ransomware products, email has turned into a hostile environment.  So how do you tell what is a legitimate email and what isn't?  Here are 4 tips to help you prevent getting infected: 1. Always be suspicious of unsolicited email. ...

It's that time of year again.  On Friday August 5th, select members of the Loyal I.T. team are giving up their bed for the night and sleeping on the cold hard ground all to raise funds for Coast Shelter.  Coast Shelter is a not-for-profit charity based on the NSW Central Coast which provides accommodation and support programs for people who are homeless or at risk of homelessness. Held every year in the middle of Winter up at the Reptile Park at Somersby, it has 2 main ai...

We have had an alarming number of business reporting to us that a new variant of Cryptolocker is doing the rounds.  This variant is masquerading as an AGL energy bill inviting you to click on the links to "View your Bill" or click for "More details".  If you receive this email, delete it immediately.  The email will look similar to the image at the top of this blog. Please circulate this link to all of your employees, friends and family.  If you ...