To be successful, a small to medium business must be seamlessly efficient and provide an outstanding customer experience. Your Information Technology should be the backbone of this goal. By investing in quality, reliable, proven I.T. infrastructure, you remove the likelihood of down-time, allowing you to concentrate on running your business and providing excellent service. Anything less will be costing you money in inefficiencies and downtime.
The Four Pillars of an effective I.T. N...

The latest phishing attack has made its way to the Loyal I.T. helpdesk today - with a cleverly disguised PDF attachment that asks for your email credentials.

You may have email correspondence back-and-forth with a potential client or customer that on the surface appears legitimate, but quickly goes sour once they attach a PDF document they say is related to their query, or is confirmation of their purchase.

This PDF may also appear legitimate - with a warning inside that says it ...

Like currency, your business data is life-blood; and there are many ways that business data can be lost. Why is a reliable backup process necessary? Small to medium-sized business are statistically more likely to lose data and it can be devastating. Here's why: You lose a big part of your currency to operate You spend a significant amount of time and money re-working important files You could be unknowingly contravening the privacy act Unscrupulous people ...

Protecting your business data is no longer just common sense The chances are that if you experience any form of data breach, then not only is your company's information at risk but you are also at risk of breaching the privacy act. It's often assumed that data breach only means being hacked by a sophisticated gang from a rogue nation trying to influence votes or steal national secrets; It is more often associated with the wrongful acquisition of personal information that is res...

Loyal I.T. Solutions will be closed from midday December 22nd through to 8:30am on Monday January 8th.  We will have select members of our team available for emergencies between these two dates.  Should you require emergency assistance during that time, please contact our office on 02 4337 0700 for instructions. We thank all of our clients for your continued support during 2017.  Wishing you and your families a very Merry Christmas and all the best for 2018. ...

It's happened again.  Yahoo reports there has been a huge data leak of the email addresses and passwords of 771 million people.  I did not escape the breach, nor did many of the email addresses we use at Loyal I.T. Currently, it is unknown where the breach occurred, but it is important for everyone who has been breached, to update your password to something new and most importantly, something strong.  Strong passwords are generally over 8 characters long, contain a c...