OUR TEAM

At Loyal I.T. Solutions, we believe that our team is our business. Without the team, we are nothing. Therefore, we ensure that we only employ the best people, people that share our customer service ethic, people with good communication skills, people who care about you and your business.

We are proud of our current team consisting of:

Mick's experience in the I.T. industry dates back to 1992. Mick previously worked for Telstra, Swiss Banking Corporation, Rothschild Australia, MTG Consulting (Midas Technology Group) and Absolute Business Systems.

Fuelled by a desire to provide his clients with the highest level of customer service possible, he and his wife Julie, began Loyal I.T. Solutions in 2002 from his lounge room.

Mick has a young family (3 boys/men) on the Central Coast and his interests include basketball, guitar, travelling, cheering on the Wests Tigers and relaxing with family and friends.

Julie's involvement with the day to day running of the business has ceased since becoming Australia's first Masterchef.

Julie remains a business owner and is responsible for Loyal I.T. Solutions marketing and team building events.

Julie enjoys cooking, reading, travelling and music.

Brendan has been with Loyal I.T. since 2012 working on helpdesk. Previously he had almost 10 years experience in computer retail which included sales, repairs and support. Retail instilled the importance of customer service with day-to-day dealings with clients. Brendan has a Diploma of Information Technology (Networking) and has many years experience with many different computing products.

Brendan enjoys spending time with family and friends, going to the movies and building with a highly sophisticated inter-locking brick system.

Katrina joined Loyal I.T. Solutions with a life-time of experience and support of small business operations. She has a Cert IV in Business Administration, previously managed a not-for-profit local chamber of commerce and has many and varied connections with the local business community.

Her focus is on supporting our team to deliver the very best service we can to all our valued clients.

Katrina is Mum to six young adult children. She loves life on the Central Coast, is a passionate supporter of the Central Coast Mariners, a die-hard West Tigers fan and anything with four wheels and a V8 engine

Having worked in IT since the late 80’s, Les started out when the Commodore machines were state-of-the-art and no small business could afford a 10MB hard drive. Les has varied experience across small and large business and has helped an IT reseller grow to become a $250M-a-year business.

In his spare time Les likes to go on 5-10k bush walks or relax at home with a good drama or romance movie. Les is also fascinated with technology and the unexplained.

Naomi is customer focus driven and will ensure your request is dealt with in a timely manner when you contact Loyal I.T. Naomi also handles the majority of our sales and purchasing and loves keeping all the techs in order.

Even though her temperament is calm and pleasant, her personality is full of vibrancy and enthusiasm.

Naomi likes waking at 4 in the morning, she is obsessed with the colour black and loves all things dark and different. She is especially interested in malevolent masks, renovating her house and revamping furniture.

Kristy previously worked in Customer Service and Retail Management for over 15 years, managing teams of young adults in a fast-paced environment.

She comes to Loyal I.T. Solutions with a commitment to provide excellent customer service to each one of our clients.

Kristy is mad about all things Disney, she enjoys travelling overseas and spending time with her husband Adam and 2 young daughters. 

Stefanie has been working in customer service for over 10 years in Germany. She has experience in different companies and different positions. She has a very friendly nature and makes sure our clients are well looked after.

She came to the Central Coast to live here with her Australian husband. Stefanie helped people in Germany for over three years as a volunteer and is currently looking for some new opportunities as a volunteer. She loves travelling, reading and exploring her new home, the Central Coast.

Helene joined the team in August 2023 and is valued member of the reception team.

Her qualifications in Accounting and Tax, coupled with her skills in running a Network Marketing Business, from home has seen her dedication and commitment to customer service and enjoys being part of the team. 

Helene is a dedicated mother of 4 adult children, she enjoys cooking, music, experiencing the beautiful coastal walks and spends time volunteering at local charities.

Evan has been in the IT industry since 1990 and has worked for a variety of businesses including a music label for AC/DC and the Easybeats, where he met his lovely wife, Sharon.

Evan has travelled the world and lived in New Zealand, Philippines and Canada before returning to Australia where he has lived on the Central Coast since 1997.

Outside of the office Evan is a master on the grill! He also loves reading and all things Lego.

David joined the team in September 2021 and has rapidly grown to be a valued member of the helpdesk team. David is currently studying a Certificate IV in IT (Networking) as part of a traineeship with Loyal I.T.

David has had roles as a Level 1 & Level 2 tech with Telstra Bigpond and resolving issues in the complaints department of American Express.

David is a dedicated volunteer for St Vinnies East Gosford retail store and Central Coast Community College's Digital Connect where prior to COVID, he was a mentor running workshops for seniors to learn to use Tablets, iPads and computers.

When not working, David enjoys playing Djembe and African drumming, Latin dancing, going to the cinema and board games. He is also our resident spider wrangler.

Josh is embarking on his journey in the IT industry after graduating with a Bachelors degree in IT,  with the ambition of building himself up to enter the field of Cyber Security as he progresses on in his career. Being part of the helpdesk team is exciting for Josh as he loves learning with others where he can be immersed in others people's thoughts and views in problem solving.

Josh enjoys listening to music, loves to shred the trails on his mountain bike, building plastic mecha kits and collecting vinyl.

Joined Loyal I.T. Solutions at the start of 2023, after previously working as an Ancillary Worker for one of the company’s clients. I am new to the IT Industry and am eager to learn more about it. I am currently studying a Certificate IV in IT as part of a Traineeship with Loyal I.T. Solutions. During my off hours, I enjoy playing video games, long walks, building models and reading.